We, PFU Asia Pacific Pte Ltd (“PAPL”), a subsidiary of Ricoh Limited, with our business place at 8 Kim Chuan Drive #03-02 SIIX Building Singapore 537083, are a global market leader in document scanning solutions. Committed to providing high quality products, superior performance and maximum reliability, PAPL continuously strives to provide the best customer experience.
PAPL places special emphasis on the competence and experience of our authorized distributors. These partners receive extensive training and technical transfer directly from PAPL, to ensure our ability to provide products, components – accessories, warranty services, technical support and after-sales services according to our global standards.
To ensure that the purchased products are genuine, with Certificate of Origin (CO), Certificate of Product Quality (CQ) and genuine warranty, customers should only purchase products from PAPL authorized Distributors or PAPL approved partners according to the list below:
– Authorized distributors in the Vietnam market include:
- ADG National Investment and Technology Development Corporation located at: 42+44 Nguy Nhu Kon Tum Str., Thanh Xuan Ward, Ha Noi, Vietnam
- Elite Technology Joint Stock Company located at: 289/1 Ung Van Khiem, Thanh My Loi Ward, Ho Chi Minh City Vietnam
– Authorized Service Provider in Vietnam market listed below:
- Viet Nam Tsc Technology Service Joint Stock Company located at: 199 Xuan Thuy, Group 19, Nghia Do Ward, Hanoi, Vietnam
To verify PAPL approved partners, please contact our team.
Please be aware that scanners imported through unofficial channels (parallel imports) into Vietnam are not covered by PAPL warranty or authorized technical supported. Enclosed is the list of Ricoh scanners currently identified as non-genuine imports. If your scanners matches any of these numbers, it will not be covered by the genuine warranty as well as technical support according to Ricoh standards.